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Crucial Conversations by Patterson, Grenny, McMillan, and Switzler
This is one I have read numerous times to reframe my thinking when working through organizational change. That repeat reading is probably the best endorsement I can give it. The book remains relevant because high-stakes conversations never stop mattering. In fact, the more change, ambiguity, and stress an organization faces, the more those conversations shape whether progress happens or not.
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5 days ago2 min read
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